How to do if the thermal printer only prints but does not eject the cash drawer

- Apr 23, 2018-

How to do if the thermal printer only prints but does not eject the cash drawer?

 

1. Check the system settings of the software, if there is a function to eject the cash drawer, check whether the instruction of the cash drawer is incompatible.

 

2. Checking whether the system setting of the software has the instruction line of the cash drawer. If yes, input the instruction of the cash drawer of the company's printer, and then perform the DUMP format to determine whether the software sends the instruction of the cash drawer.

 

3 If it is not our company's printer, check whether the specifications of the cash drawer match the printing.

 

4 If it is our company's printer, check whether the cash drawer connection is correct.


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