Q1. Are you a factory or trade company?
A. Yes, We, Carav Electronics, the manufacturer of Pos Touch screen, Touch screen Monitor over 12 years.
Q2. Do you provide free sample service?
A. Sample is not free, but we will give a distributor price for sample test.
Q3. How is the warranty?
A. Each pos will have 1 year warranty.Technicial service can provide if customer' need.
Q4. How do you assure the goods arrive safe?
A. The goods value over 500USD, we can insure for it, if the package was broken when goods arrive,
you can disagree the signature. You can take pictures, and serve the packing, inform Express and us.
Q5. What's Trade terms for business?
A. Usually EXW, if you need us to send the goods warehouse, it is okay,FOB /CIF if customer asked.
Q6. Do you support Customized service?
A. Yes, OEM service support, tell us your requirement, we can do it well.
Q7. Can you test our software before buying?
A. Yes, we can do a brief test for software, after installation,it is better to buy 1 unit sample for a
Q8. Can supply touch and mother boards driver for pos unit?
A. Yes, all drivers will Engraved into the CD, it will packed with pos unit when you buy.
Q9. How can we buy a sample?
A. Sample test is welcome , you can buy it from our factory directly, its cost will be much lower than
local distributor's price.
How to contact with us ?